23 April 2021

Making the most of guest experience data

There is a vast amount of customer experience data available to operators nowadays, and it is expected to increase exponentially in the future, as technology advances.
23 April 2021

‘It’s likely that pre and post pandemic consumer behaviours will collide this summer’

Over the course of the pandemic the hospitality sector has shown a remarkable ability to adapt and innovate to continue supporting local communities as well as […]
22 April 2021

Star responds to claims it urged licensees to push prices

Pubco Star Pubs & Bars has responded to reports it suggested lessees and tenants increase their prices amid reopening for outdoor areas this month.
22 April 2021

Restart Grants ‘difference between survival or failure’ for many pubs

Operators who are yet to receive a Restart Grant have said they feel local authoritiesâ slow approach is hampering their chance of recovery.
22 April 2021

Reopened Oakman pub takings up more than 50% on pre-pandemic sales

Hertfordshire-based multiple operator Oakman Group has revealed that sales during its first week of post-lockdown trade trump equivalent 2019 takings.
22 April 2021

Pub sees 250 no shows on first weekend of outdoor trading

A pub in Essex turned to social media to voice disappointment in seeing 250 customers book and not turn up last weekend.
22 April 2021

Inn Collection creates 200 new roles, BrewDog teams up with Forest Green Rovers

In addition to new figures from the Office for National Statistics and the Living Wage Foundation, the past week has yielded updates from BrewDog, Inn Collection […]
22 April 2021

Baby it’s cold outside…

The Lock In team tackle the first week or so of trade, how to handle freezing customers, and speak to special guests Brendan Padfield of the […]
21 April 2021

Hickory’s expands to 13 sites, Sussex Inns adds sixth pub

The latest property round-up includes updates from Hickoryâs Smokehouse, Sussex Inns and nationwide community pub operator Hawthorn.
Add Your Pub