With reopening just days away, the Lock In team get to grips with the challenges operators will be facing when it comes to opening up indoors under restrictions. We get extra input from special guests Andy Grimsey from Poppleston Allen, who shares insight on the licensing challenges, award winning operator and curate Emily Kolltviet talks about the value of commuity pubs and shares her thoughts on reopening and Martin Hilton from CPL Learning talks us through how to handle conflict with difficult customers not sticking to the rules. Tune in now!