12 August 2021

Is cashless culture ‘killing tips’?

More than a third of Brits won’t tip when paying on a card because they are unsure if it will go to the right person, a […]
11 August 2021

Amazon-style launch for pubs aims to disrupt traditional wholesale market

A new initiative has been launched which claims to be creating an Amazon-style service for free-of-tie pubs and aims to disrupt the traditional wholesale sector.
2 July 2021

Time at the bar?

The scrum at the bar is as much a British rite of passage for the cash-waving customer as it is for the freshly trained recruit charged […]
25 May 2021

Tech to play ‘even bigger’ role in pubs of the future

Understanding data and predictive technology have been highlighted by Heineken as two âsmart-techâ trends to look out for in pubs, according to the beer giantâs Pub […]
17 May 2021

Future-proofing your pub as restrictions begin to lift

As Boris announced the return of indoor dining from 17 May, the industry breathed a sigh of relief as pubs and bars were finally able to […]
23 April 2021

Making the most of guest experience data

There is a vast amount of customer experience data available to operators nowadays, and it is expected to increase exponentially in the future, as technology advances.
23 April 2021

‘It’s likely that pre and post pandemic consumer behaviours will collide this summer’

Over the course of the pandemic the hospitality sector has shown a remarkable ability to adapt and innovate to continue supporting local communities as well as […]
8 April 2021

Have your say and be in with a chance to win £25 Amazon voucher

Apps are becoming a big part of pub and bar trade operations, but is the software out there cutting the mustard when it comes to improving […]
7 April 2021

Shape of things to come

The podcast team look towards the future of the pub and bar trade, and discuss, with special guests Stosi Madi from the Parkers Arms and Clement […]
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