22 October 2021

Increase your bottom line by mapping customers’ journeys

Technology provider Zonal explains the customer’s journey through hospitality interactions via its mapping checklist.
21 October 2021

5 ways to help prevent no-shows this Christmas

Technology provider Zonal has offered tips on how to ensure customers who have made bookings to drink and dine at your pub don’t disappoint you by […]
21 October 2021

How to make your pub more ‘Instagrammable’

Social media has always been an important tool for the hospitality sector but following several lockdowns and the nation getting used to the ânew normalâ, a […]
18 October 2021

Phones kill conversation say micropub owners

UK micropub owners said that phones âkillâ conversation and show a âlack of respectâ, while pub phone-bans help promote social interaction after lockdown-induced isolation.
28 September 2021

Consumers increasingly use digital tools to choose a venue

Digital reputation plays a central role in the customer journey for out-of-home leisure activities such as eating and drinking at pubs and bars, an exclusive study […]
12 August 2021

Is cashless culture ‘killing tips’?

More than a third of Brits won’t tip when paying on a card because they are unsure if it will go to the right person, a […]
11 August 2021

Amazon-style launch for pubs aims to disrupt traditional wholesale market

A new initiative has been launched which claims to be creating an Amazon-style service for free-of-tie pubs and aims to disrupt the traditional wholesale sector.
2 July 2021

Time at the bar?

The scrum at the bar is as much a British rite of passage for the cash-waving customer as it is for the freshly trained recruit charged […]
25 May 2021

Tech to play ‘even bigger’ role in pubs of the future

Understanding data and predictive technology have been highlighted by Heineken as two âsmart-techâ trends to look out for in pubs, according to the beer giantâs Pub […]
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